Recent News

Southside Water Works & Sewer Board will be closed on Monday, January 20^th in observance of Martin Luther King Jr. Day. We will reopen Tuesday, January 21^st at 8:30 a.m. Have a safe and happy holiday!

It's That Cold Time of Year - Time to Protect Your Pipes!

Winter is coming… Are your pipes prepared?

From 100-year freezes to snowmageddons, the winter months have a special way of packing an...

Southside Water Works and Sewer Board will hold its regular meeting on Monday, January 13, 2025 at 3:00 p.m. in the office at 3001 Highway 77, Southside, Alabama.

TENTATIVE AGENDA

Regular Meeting

We have received numerous phone calls concerning higher October water bills than expected and wanted to provide clarification about the majority of these higher bills.

September meter readings were...

Have you checked your inbox lately?

If your e-mail is on file with SSWW, you may receive occasional account-specific notifications for matters like high usage and upcoming shutoff notices. Be sure...

TO ALL SOUTHSIDE WATER CUSTOMERS

The United States Environmental Protection Agency (EPA) announced the Lead and Copper Rule Revisions (LCRR) which requires all public water suppliers to locate,...

Southside Water Works and Sewer Board has waived late fees this month due to a USPS Error. Customers should still receive a bill and may pay upon receipt with no late fee.

Don't forget to read the ...

We are currently experiencing an unexpected delay in bill delivery due to postal error.

A delay at the post office has resulted in late delivery of the bills processed last week. Bills are...

Attention Southside Water Customers

Southside Water Works & Sewer Board is requesting your help by taking a short survey regarding your water line material(s) which will be included with your...

Southside Water Works and Sewer Board’s annual water quality report is now available to view on our website.

We want to keep you informed about the excellent water and services we have delivered to...

Please visit the City of Southside website / social media pages to see updated garbage information as policies and pickup days have changed.

Call Southside City Hall at (256)442-9775 for more...

It's That Cold Time of Year - Time to Protect Your Pipes!

Winter is coming… Are your pipes prepared?

From 100-year freezes to snowmageddons, the winter months have a special way of packing an...

Beginning November 2022, residents will begin seeing new trash cans delivered to their residences! All Southside residents should have one new can by November 11, 2022! Residents who pay for...

Please contact Southside City Hall @ (256)442-9770.

Note that while Southside Water Works and Sewer Board collects payment for garbage services, it is not responsible for garbage collection, can...

Are you having trouble receiving your bills?

A helpful tool to ensure your bills are received is to enroll in Informed ® Delivery by USPS ®

This service sends enrolled customers an e-mail each...

Notice:

Drop Box located Southside City Hall (2255 Hwy 77) will no longer receive water payments beginning Friday, April 30th, 2021.

Please continue to use the drop box at our office (3001 Hwy...

Did you know that TOILET Facilities are Responsible for 75% of all Leaks?

Identifying if a toilet is leaking should be done as soon as you suspect a leak, in the interest of saving water and...

Having trouble using “Quick Pay” this month?

Check your account number – there should be eight digits.

If the account number on your bill this month begins with a 1, 2, 3, 4, 5, 6, 7, 8, or 9,...

Do You Have a Credit This Month on Your Water Bill?

If you were an established customer before 08/01/2019, you have been issued a deposit refund to your account.

Customers prior to 08/01/2019...

Dear Southside Water and Sewer Board Customers,

It has come to our attention that some of our customers are paying water bills through an online third party bill pay service.

If you have selected...

We are excited to announce that our new website has launched and includes all the information our community needs related to their water service. Check back often, as we will be adding information...