Recent News

As your local water utility provider, we strive to keep you continually updated on all matters related to your water service. If you do not find the information you need, please contact our office and we will gladly assist you!

Leak Repair Thurs 4/30 - Lakemont Drive

April 29, 2026

Crew will be repairing a main leak on Lakemont Drive beginning around 8:30 a.m. on Lakemont Drive. Please prepare for outages on Lakemont Drive and connecting streets at this time. Service will be...

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Tentative Agenda - Board Meeting 04.13.26

April 08, 2026

Southside Water Works and Sewer Board will hold its regular meeting on Monday, April 13, 2026 at 3:00 p.m. in the office at 3001 Highway 77, Southside, Alabama.

TENTATIVE AGENDA

Regular Meeting

...

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Tentative Agenda - Work Session 04.09.26

March 26, 2026

Southside Water Works and Sewer Board will hold a work session on Thursday, April 9th 2026 at 2:00 p.m. in the office at 3001 Highway 77, Southside, Alabama.

TENTATIVE AGENDA

Work Session

April...

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Tentative Agenda - Board Meeting 03.09.26

March 03, 2026

Southside Water Works and Sewer Board will hold its regular meeting on Monday, March 9, 2026 at 3:00 p.m. in the office at 3001 Highway 77, Southside, Alabama.

 

TENTATIVE AGENDA

Regular Meeting

...

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Tentative Agenda - Special Called Meeting 02.17.26

February 12, 2026

Southside Water Works and Sewer Board will hold a special called meeting on Tuesday, February 17, 2026 at 1:00 p.m. in the office at 3001 Highway 77, Southside, Alabama.

 

TENTATIVE AGENDA

Special...

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Emergency Truck Bid Announcement 02.02.26

February 02, 2026

February 2, 2026

Emergency Bid Announcement

Southside Water Works and Sewer Board will be accepting sealed bids on trucks meeting the following specifications.

Sealed bids will be opened February 9...

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Tentative Agenda - Board Meeting 02.09.26

February 02, 2026

Southside Water Works and Sewer Board will hold its regular meeting on Monday, February 9, 2026 at 3:00 p.m. in the office at 3001 Highway 77, Southside, Alabama.

TENTATIVE AGENDA

Regular Meeting

...

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LCRI Notification Letters Notice

January 26, 2026

Dear Southside Residents,

You may have received a letter recently regarding your water line material(s). This notification is a nationwide requirement by the EPA to notify residents who have...

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Hydrant Testing

September 04, 2025

The City of Southside is currently testing fire hydrants. Residents may experience water discoloration as a result. Discoloration is normal during the process, and can be corrected by allowing...

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May 2025 Bill Note

May 30, 2025

Due to weather delays and unavoidable maintenance, a small percentage of meter readings were estimated for May 2025 billing. This applies to location numbers beginning with “05” or “10” only....

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It's That Cold Time Of Year - Time to Protect Your Pipes!

January 09, 2025

It's That Cold Time of Year - Time to Protect Your Pipes!

Winter is coming… Are your pipes prepared?

From 100-year freezes to snowmageddons, the winter months have a special way of packing an...

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Water Bills - October 2024

November 05, 2024

We have received numerous phone calls concerning higher October water bills than expected and wanted to provide clarification about the majority of these higher bills.

September meter readings were...

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SSWW Email Notices

July 25, 2024

Have you checked your inbox lately?

If your e-mail is on file with SSWW, you may receive occasional account-specific notifications for matters like high usage and upcoming shutoff notices. Be sure...

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Water Line Inventory Surveys

April 03, 2024

TO ALL SOUTHSIDE WATER CUSTOMERS

 

The United States Environmental Protection Agency (EPA) announced the Lead and Copper Rule Revisions (LCRR) which requires all public water suppliers to locate,...

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Bills Are Here (and Late Fees Are Waived)!

March 15, 2024

Southside Water Works and Sewer Board has waived late fees this month due to a USPS Error. Customers should still receive a bill and may pay upon receipt with no late fee.

Don't forget to read the ...

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Delayed Bills

March 07, 2024

We are currently experiencing an unexpected delay in bill delivery due to postal error.

A delay at the post office has resulted in late delivery of the bills processed last week. Bills are...

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Service Line Inventory Surveys Coming Soon!

March 01, 2024

Attention Southside Water Customers

Southside Water Works & Sewer Board is requesting your help by taking a short survey regarding your water line material(s) which will be included with your...

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SSWW 2022 Water Quality Report Now Available

June 21, 2023

Southside Water Works and Sewer Board’s annual water quality report is now available to view on our website.

We want to keep you informed about the excellent water and services we have delivered to...

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City of Southside Garbage Updates

December 30, 2022

Please visit the City of Southside website / social media pages to see updated garbage information as policies and pickup days have changed.

Call Southside City Hall at (256)442-9775 for more...

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It's That Cold Time Of Year - Time to Protect Your Pipes!

December 20, 2022

It's That Cold Time of Year - Time to Protect Your Pipes!

Winter is coming… Are your pipes prepared?

From 100-year freezes to snowmageddons, the winter months have a special way of packing an...

Continue reading »

Garbage Announcement from City of Southside

November 08, 2022

Beginning November 2022, residents will begin seeing new trash cans delivered to their residences! All Southside residents should have one new can by November 11, 2022! Residents who pay for...

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Fire Hydrant Testing - Water Discoloration Possible

November 03, 2022

The City of Southside is currently testing fire hydrants. Residents may experience water discoloration as a result. Discoloration is normal during the process, and can be corrected by...

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Garbage Questions/Issues?

November 01, 2021

Please contact Southside City Hall @ (256)442-9770.

Note that while Southside Water Works and Sewer Board collects payment for garbage services, it is not responsible for garbage collection, can...

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Trouble Receiving Your Bills?

October 26, 2021

Are you having trouble receiving your bills?

A helpful tool to ensure your bills are received is to enroll in Informed ® Delivery by USPS ®

This service sends enrolled customers an e-mail each...

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Drop Box at Southside City Hall Closing for Water Payments

April 28, 2021

Notice:

Drop Box located Southside City Hall (2255 Hwy 77) will no longer receive water payments beginning Friday, April 30th, 2021.

Please continue to use the drop box at our office (3001 Hwy...

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How to Check Your Toilet for Leaks

June 04, 2020

Did you know that TOILET Facilities are Responsible for 75% of all Leaks?

 

 

Identifying if a toilet is leaking should be done as soon as you suspect a leak, in the interest of saving water and...

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Having Trouble Paying Online? Check Your Account Number

May 06, 2020

Having trouble using “Quick Pay” this month?

Check your account number – there should be eight digits.

If the account number on your bill this month begins with a 1, 2, 3, 4, 5, 6, 7, 8, or 9,...

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Credit on Current Water Bills

September 04, 2019

Do You Have a Credit This Month on Your Water Bill?

 

If you were an established customer before 08/01/2019, you have been issued a deposit refund to your account.

 

Customers prior to 08/01/2019...

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Effects of Third Party Bill Payments

September 21, 2017

Dear Southside Water and Sewer Board Customers,

It has come to our attention that some of our customers are paying water bills through an online third party bill pay service.

If you have selected...

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Southside Water Works and Sewer Board Launches a Brand New Website! Subscribe Today!

March 20, 2017

We are excited to announce that our new website has launched and includes all the information our community needs related to their water service. Check back often, as we will be adding information...

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