Recent News

As your local water utility provider, we strive to keep you continually updated on all matters related to your water service. If you do not find the information you need, please contact our office and we will gladly assist you!

Scheduled Maintenance – Lake Forest Subdivision – Wednesday, September 13th


Contractor will be connecting new water main in the Lake Forest Subdivision expansion tomorrow, Wednesday, September 13th. Interruptions in water services can be...

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Drop Box Lane Reopened

Building maintenance has been completed and drop box lane is open for vehicle traffic.

As a reminder, if you choose to remit your payment via drop box, please insert your payment vertically...

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Tentative Agenda - Board Meeting 09.11.23

Southside Water Works and Sewer Board will hold its regular meeting on Monday, September 11, 2023 at 3:00 p.m. in the office at 3001 Highway 77, Southside, Alabama.




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Tentative Agenda - Board Meeting 08.14.23

Southside Water Works and Sewer Board will hold its regular meeting on Monday, August 14, 2023 at 3:00 p.m. in the office at 3001 Highway 77, Southside, Alabama.




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Drop Box Lane Maintenance

Pardon our Progress

Due to necessary line repairs, the drop box drive-thru lane is temporarily closed.

Vehicle access is restricted at this time until repairs are complete.

The drop box itself...

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Drop Box Lane Closure - July 25th 2023

Beginning Tuesday, July 25th the drop box lane at our office will be closed while necessary line repairs are in progress. Restrooms in the lobby will also be unavailable during this time.

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SSWW 2022 Water Quality Report Now Available

Southside Water Works and Sewer Board’s annual water quality report is now available to view on our website.

We want to keep you informed about the excellent water and services we have delivered...

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City of Southside Garbage Updates

Please visit the City of Southside website / social media pages to see updated garbage information as policies and pickup days have changed.

Call Southside City Hall at (256)442-9775 for more...

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It's That Cold Time Of Year - Time to Protect Your Pipes!

It's That Cold Time of Year - Time to Protect Your Pipes!

Winter is coming… Are your pipes prepared?

From 100-year freezes to snowmageddons, the winter months have a special way of packing an...

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Garbage Announcement from City of Southside

Beginning November 2022, residents will begin seeing new trash cans delivered to their residences! All Southside residents should have one new can by November 11, 2022! Residents who pay for...

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Fire Hydrant Testing - Water Discoloration Possible

The City of Southside is currently testing fire hydrants. Residents may experience water discoloration as a result. Discoloration is normal during the process, and can be corrected by allowing...

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Garbage Questions/Issues?

Please contact Southside City Hall @ (256)442-9770.

Note that while Southside Water Works and Sewer Board collects payment for garbage services, it is not responsible for garbage collection,...

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Trouble Receiving Your Bills?

Are you having trouble receiving your bills?

A helpful tool to ensure your bills are received is to enroll in Informed ® Delivery by USPS ®

This service sends enrolled customers an e-mail each...

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Drop Box at Southside City Hall Closing for Water Payments


Drop Box located Southside City Hall (2255 Hwy 77) will no longer receive water payments beginning Friday, April 30th, 2021.

Please continue to use the drop box at our office (3001 Hwy...

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How to Check Your Toilet for Leaks

Did you know that TOILET Facilities are Responsible for 75% of all Leaks?



Identifying if a toilet is leaking should be done as soon as you suspect a leak, in the interest of saving water...

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Having Trouble Paying Online? Check Your Account Number

Having trouble using “Quick Pay” this month?

Check your account number – there should be eight digits.

If the account number on your bill this month begins with a 1, 2, 3, 4, 5, 6, 7, 8, or...

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Garbage Rates Effective 04.01.2020

From The City of Southside:




After lengthy consideration the Southside City Council recently took necessary action on the rising cost of garbage collection. Residential...

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Credit on Current Water Bills

Do You Have a Credit This Month on Your Water Bill?


If you were an established customer before 08/01/2019, you have been issued a deposit refund to your account.


Customers prior to...

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Effects of Third Party Bill Payments

Dear Southside Water and Sewer Board Customers,

It has come to our attention that some of our customers are paying water bills through an online third party bill pay service.

If you have...

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Southside Water Works and Sewer Board Launches a Brand New Website! Subscribe Today!

We are excited to announce that our new website has launched and includes all the information our community needs related to their water service. Check back often, as we will be adding information...

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