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Trouble Receiving Your Bills?

Are you having trouble receiving your bills?

A helpful tool to ensure your bills are received is to enroll in Informed ® Delivery by USPS ®

This service sends enrolled customers an e-mail each day with digital previews of all mail and packages to be expected. If you do not receive your expected mail pieces, you may contact the post office concerning the discrepancy.


Southside Water Works and Sewer Board will not be responsible for postal mistakes. Failure to receive the bill will not relieve customer of payment obligation, nor will we make allowances for payments that have been mailed, but not received in our office.

We have a night depository available 24/7 and accept online payments at www.southsidewater.us.


Sign up for Informed ® Delivery by USPS ® here at https://informeddelivery.usps.com.