Welcome to the Official Website of Southside Water Works and Sewer Board

Our Mission

At Southside Water Works and Sewer Board, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

Conservation Tips

There are a number of easy ways to save water, and they all start with you. When you save water, you save money on your utility bills. Here are just a few ways... Learn more...

Recent News View All »

Water Bills - October 2024

November 05, 2024

We have received numerous phone calls concerning higher October water bills than expected and wanted to provide clarification about the majority of these higher bills.

September meter readings were estimated due to lack of staff to read the meters. This was noted on each bill and notated further if the meter reading had not been estimated. The billing software averaged customer bills based on usage from 8/1/23 through 8/30/24 to get the September 2024 reading.

When the meters were physically read in October, hundreds of readings went backwards (from too high of an estimation) and hundreds were estimated too low, resulting in a “catch up” bill for water used the last two months during...

We Are Grateful

October 31, 2024

As Thanksgiving approaches, we're reminded of the countless blessings in our lives and the importance of gratitude. It's a time to come together with loved ones, reflect on the year's blessings, and express appreciation for the abundance that surrounds us.

As we gather around the table to share a meal and create cherished memories, let us also take a moment to honor our veterans and express our heartfelt gratitude for their service and sacrifice.

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